Service Nature:
Sooquk is only an intermediary between users and shops. We do not own or guarantee any products.
Payment:
Payment is Cash Only.
Orders & Delivery:
- Delivery is made through third‑party shipping companies.
- Delivery times are estimates and may vary.
- Any delays or damages are the responsibility of the vendor or shipping provider.
Collected Data:
We only collect:
- Name
- Phone number
- Email (optional)
- City, district, and full address for delivery
Returns & Exchanges:
Subject to vendor policy. Sooquk only facilitates communication.
Limitation of Liability:
Sooquk is not liable for:
- Product quality
- Shipping delays
- Price differences
- Errors caused by incorrect user information
- Product availability or cancellation by vendors
- Accuracy of product descriptions, images, or measurements
- Any transactions outside the app between users and vendors
- Shipping company errors (delays, damage, lost shipments)
- Delivery failure due to incorrect user information
- Any financial disputes related to cash on delivery payments
- Technical failures or app downtime
- Content of reviews and opinions within the app
Acceptance:
Using the app means you agree to these terms.